Through remote client support, direct cooperation between consultant and clients is possible. Here the client can view the consultant’s screen online and the consultant has access to the client’s PC. This enables quick and simple solutions to be found, presentations to be made and consulting services to be provided.

Client Module

In order to be able to use the client module of the client remote support, you require a session partner who operates the consultant module.

Consultant Module

In order to be able to use the consultant module of the client remote support, you require a session partner who operates the client module and a SmartCard.